Bolt

Ride-sharing
Insurance Cover

Ride with ease knowing you’re covered.

The Rider-Insurance cover is to protect drivers & riders against certain risks such as loss or damage of personal items and injuries while on a Bolt Trip

bolt-claims bolt-claims

Key information

ABOUT YOUR FREE
INSURANCE COVER

Bolt is providing this Insurance policy to its users in Nigeria at no extra cost and the policy is set up to protect you against certain risk (up to certain limits) by enabling you to submit a claim to AutoGenius, the Insurance Partner in the unfortunate event that you suffer loss of personal effects, bodily injury, temporary or permanent disability or death resulting from an incident while on a trip using the Bolt application in Nigeria

WHO IS COVERED

Driver and/or Rider on the Bolt platform at the time of and physically affected by the accident during the Effective period. Coverage begins from the point of acceptance of a ride request and lasts until the completion of the ride using the Bolt app.

HOW DO I CLAIM ON
THE INSURANCE COVER

You are required to submit your claim to AutoGenius by filling the claim form or reach out to them through any channel, call, sms, whatsapp, email or any other channel. Please see how to claim section below for more details

How it Works

Easy Process to Get You Back Active, Like it Never Happended

Life Happens

Involved in an unfortunate event while on a bolt trip and you suffer loss of personal effects, bodily injury, temporary or permanent disability?

Submit Claim to AutoGenius

In the event of any occurrence likely to give rise to a claim, you’re required to notify AutoGenius within 14 days of the date of the accident or click here to fill claim form.

Get Paid and Active

You’ll be compensated for your loss & damages for up to certain limits once AutoGenius validates your claim. Terms apply. It’s that simple.

How to claim

REPORTING YOUR CLAIM TO AUTOGENIUS

Need help or have claim, you can reach out to AutoGenius from any convenient channel above or CLICK HERE to fill the claim form.

Policy document

Full Policy Document,
Including Benefit Breakdown
& Exclusions

Click to view or download

Have questions

NEED CLARIFICATION ON THE COVER? CHECK FOR ANSWERS HERE

About

AutoGenius

In 2014, we decided to change the narrative of insurance in Nigeria.

From providing access to insurance that works, to designing bespoke insurance products fitted to the Nigerian experience. We are constantly evolving to deliver the promise of Accessibility, Affordability, Convenience and Flexibility.

We’re not just making insurance cool but we are making it easy and affordable for you! With easy claims filing and processing, we are focused on infusing tech and innovation in delivering world class solutions to local needs.

Click here to learn more